Customer Success Story

How PRJets Delivers
Enterprise-Level Service
with Boutique Precision

Puerto Rico’s premier aircraft management company transformed their operations with SmartOPS — achieving institutional-grade transparency, compliance, and operational control that rivals major charter operators.

CompanyPRJets
LocationPuerto Rico
Service ModelBoutique Excellence
ServicesAircraft Management
Websiteprjets.com
100%
Operational Visibility
Enterprise
Grade Systems
1
Unified System
Real-time
Owner Portal Access
About PRJets

Premium Aircraft Management in the Caribbean

PRJets is Puerto Rico’s premier aircraft management company, delivering white-glove aviation services throughout the Caribbean. Their boutique approach combines personalized attention with institutional-grade technology and operational rigor.

Specializing in high-net-worth aircraft ownership, PRJets provides comprehensive solutions including full aircraft management, professional pilot staffing, advanced flight training, and aircraft acquisition services. Every client receives dedicated attention with enterprise-level systems backing their operations.

Their technology-first philosophy ensures aircraft owners receive real-time operational transparency, proactive maintenance management, and sophisticated financial reporting — eliminating the administrative burden while maintaining complete control and visibility.

PRJets
100%
Digital Operations
PR
Caribbean Hub
24/7
Owner Portal
Aircraft ManagementPilot StaffingFlight InstructionAircraft Brokerage
Visit prjets.com →
The Challenge

Enterprise Standards Without Enterprise Systems

PRJets’ commitment to delivering institutional-grade service to high-net-worth clients required operational sophistication that traditional tools couldn’t provide. Their clients expected real-time transparency, proactive compliance management, and sophisticated financial reporting — capabilities typically reserved for large charter operators.

The challenge wasn’t about scale — it was delivering enterprise-level operational control with fragmented systems. Flight operations, crew management, maintenance tracking, and financial data lived in disconnected applications, making it impossible to provide the real-time owner portals and automated reporting their discerning clientele demanded.

As Puerto Rico’s leading boutique operator, PRJets needed technology that matched their service standards: sophisticated, integrated, and effortless — without the complexity or cost of legacy aviation software built for airlines.

Client Expectations vs. System Limitations

High-net-worth owners expected real-time dashboards and instant reporting — existing tools couldn’t deliver.

Operational Data Silos

Flight operations, crew scheduling, maintenance, and financials lived in separate systems with manual reconciliation.

No Real-Time Owner Portal

Clients demanded instant access to flight history, costs, and aircraft status — impossible with fragmented tools.

Compliance Without Automation

Maintaining Part 91 compliance, crew certifications, and inspection schedules required manual tracking and constant vigilance.

Financial Reporting Complexity

Generating per-aircraft P&L statements and owner invoices required hours of manual data aggregation across systems.

The Solution

SmartOPS: One System for Everything

PRJets deployed SmartOPS open-source modules on their self-hosted Odoo instance, creating a complete aviation operations platform. The modular approach let them integrate flight operations, crew management, maintenance tracking, financial systems, and owner portals into a unified ecosystem. Built on Odoo’s proven open-source ERP foundation, SmartOPS modules delivered the sophisticated operational control and transparency that high-net-worth clients demand — with the flexibility to customize and extend as needed.

Intelligent Flight Operations

Automated pre/post-flight workflows capture every data point: Hobbs, Tach, cycles, fuel burns, and flight times. Real-time status updates flow to owners instantly.

Professional Crew Management

Visual scheduling with duty time compliance, certification tracking, and automated expiry alerts. Crew profiles integrated with flight assignments and training records.

Proactive Maintenance Control

Hours-based and calendar-based inspection scheduling tied directly to flight data. Work orders, squawk tracking, parts inventory, and vendor management in one system.

Sophisticated Financial Tracking

Every expense auto-links to flights and tail numbers. Automated invoicing, revenue recognition, and per-aircraft P&L reporting integrated with Odoo Accounting.

Owner Transparency Portal

White-label client portal provides real-time access to flight history, financial statements, upcoming schedules, and aircraft status — setting new standards for owner communication.

See SmartOPS in Action

Watch how PRJets uses SmartOPS to manage their daily operations — from flight logging to owner reporting.

Watch Demo on YouTube →

SmartOPS modules on Odoo transformed how we operate. We now deliver enterprise-level service with complete operational transparency — our clients see everything in real-time through their owner portal. Maintenance is proactive and tied to actual flight hours, compliance is automated, and financial reporting is instantaneous. Having full control over our system with open-source modules means we can customize everything to match our exact processes. We’ve elevated our service standards to rival major operators while maintaining the personalized touch our clients value.

PR

PRJets Leadership

Aircraft Management, Puerto Rico

The Results

Operational Excellence, Delivered

Enterprise-Grade Operations

Achieved institutional-level operational control with complete integration of flight ops, crew, maintenance, and financials — delivering service quality that rivals major charter operators.

Zero-Gap Compliance

Automated inspection tracking, crew certification management, and regulatory documentation ensure continuous Part 91 compliance without manual oversight.

Institutional Transparency

Owner portal provides real-time dashboards with flight history, financial breakdowns, and aircraft status — exceeding high-net-worth client expectations for visibility and control.

Operational Efficiency

Eliminated manual data entry, reconciliation, and reporting. Automated workflows from flight logging through invoicing freed staff to focus on service delivery.

Sophisticated Financial Intelligence

Real-time per-aircraft profitability tracking, automated expense allocation, and instant financial reporting provide the business intelligence needed for strategic decision-making.

SmartOPS Modules

Technology Stack Deployed

Flight Management (flight)
Flight Operations (flight_ops)
Flight Events (flight_event)
Crew Management (flight_crew)
Aircraft Specs (flight_aircraft_spec)
Maintenance Management (flight_maintenance)
Flight Invoice (flight_invoice)
Flight Expense (flight_expense)
Owner Portal
Visual Schedule Board
Odoo Accounting

Elevate Your Operational Standards

Join PRJets and leading aviation operators who’ve modernized their operations with SmartOPS open-source modules. Deploy on your own Odoo instance, customize to your needs, and deliver enterprise-level service with complete operational control.